LOGISTICS

Learn about Supply Management

Understand supply chains.

Ensure stock of any products or materials  is guaranteed to keep a business operating at all times.

Lesson Structure

There are 10 lessons in this course:

1. Nature and Scope of Logistics Management
   • Introduction to logistics
   • Inbound logistics
   • Outbound logistics
   • Logistics or supply chain management
   • Goals and objectives of logistics
   • Increased efficiency
   • Responding efficiency
   • Reducing unexpected events
   • Keeping inventory to a minimum
   • Just-in-time inventory management
   • Transport cost reduction
   • Improving quality
   • Supply chain channels
   • Direct & indirect channels
   • Types of distribution channel
   • Choosing the best distribution channel?
   • Nature of the product
   • Value of product
   • Target market
   • Legal requirements
   • Competitor activities
   • How e-commerce has altered supply chain management, logistics & business
   • Changes globally
2. Logistics – Strategies and Operations
   • Logistics
   • Strategies and operations
   • Decisions within logistics
   • Customer service
   • Logistics network design
   • Vertical integration vs outsourcing
   • Vertical integration
   • Outsourcing
   • Developing a logistics strategy
   • Components of logistics strategy
   • Designing a logistics strategy
   • Implementing logistic strategies in strategic planning
   • Developing a strategic plan
   • Identifying a key strategic focus
   • Using kaizen as a business strategy
3. Procurement
   • The procurement cycle
   • A focus on tendering
   • Procurement – raw materials
   • Forecasting
   • Monitoring supplier performance
   • What needs to be monitored?
   • Evaluate supplier performance
   • Challenges around procurement
   • Risk mitigation
   • Reputation
   • Corporate social responsibility (CSR)
   • Sustainability
   • What is a green strategy?
   • What do companies need to consider?
4. Warehousing and Storage
   • What is a warehouse?
   • The purpose of a warehouse
   • Activities required in warehouses
   • Advantages of warehousing
   • Types of warehouses
   • Private
   • Public warehouses
   • Bonded storage
   • Co-operative warehouses
   • Distribution warehouse
   • A focus on drop shipping & warehousing
   • Warehousing management systems
   • How does a WMS work?
   • Case study: Amazon
   • Technology affecting warehousing
   • Big data
   • Robotics and autonomous machines
   • Blockchain, tech networks and the cloud
   • Customer service in warehousing
   • Warehouse regulation
5. Materials
   • Introduction to materials in logistics
   • Types of materials
   • Material handling
   • Designing a material handling system
   • Material handling equipment
   • Bulk material handling
   • Engineered systems
   • Industrial trucks
   • Storage and handling equipment
   • Packaging
   • Containers
   • Pallets
   • Materials used for shipping
   • Ethical issues and sustainability
   • Ethical sourcing of materials
   • Reusing materials
   • Ethical packaging
6. Transport and delivery
   • Transportation management
   • Modes of transport
   • Road transportation – truck freight
   • Marine transportation – ship
   • Case study: the Suez Canal obstruction
   • Rail transportation – train
   • Air transportation – plane
   • Intermodal transport
   • Delivery scheduling
   • The importance of a good schedule
7. Inventory management
   • Types of inventories
   • How inventory is planned & controlled
   • Planning approaches
   • Challenges with inventory planning
   • Inaccurate or incomplete data
   • Multiple locations
   • Insufficient order management
   • Human error
   • Software & systems
   • Automated store ordering
   • Robotic stock handling
   • Blockchain
   • Supply and demand
   • Sensitivity analysis
   • Review systems
   • Vendor managed inventory
   • Case study: toilet paper during covid
   • Case study: impact of semiconductor shortage on car manufacturing
8. Risk management – health & safety issues, legislation
   • Health & safety: warehousing
   • Slips, trips, and falls
   • Vehicles in and around the warehouse
   • Dangerous goods
   • Employee stress & management
   • The positive side of stress
   • The negative side of stress
   • Chain of responsibility
   • Risks in logistics
   • What is risk?
   • How to mitigate risk
   • Evaluating risks
   • Time frames
   • Legalities
   • Strategies
   • How to react: processes to mitigate risk
   • Tools
9. Supply chain dynamics
   • Predicting change – is it possible?
   • Types of change in a business
   • Identifying problems
   • Planning for change
   • Organisational change management
   • Choosing the right behaviour change intervention
   • Step 1 involves identifying the behaviour
   • Step 2 involves identifying the most valuable intervention option(s)
   • Step 3 involves identifying and conducting policy change
   • Behaviour change techniques
   • Reverse logistics
   • Returns
   • Reselling
   • Repairs
   • Recycling
   • Replacement
   • Obsolescence
   • Traceability
   • Mapping
   • Transparency
   • Building a better supply chain
   • Future technology
   • Artificial intelligence (AI)
   • Drone technology
   • Robotics
   • Advances in ecommerce
   • Drop shipping
   • Outsourcing
   • Track and trace
10. Problem based learning (PBL) project
    • Logistics plan for organic energy
    • Your logistics plan
    • Presentation component

Who should do this course?

• Nurserymen
• Landscape Contractors
• Project Managers
• Property and Land Managers
• Growers, farmers, retailers, manufacturers